How broker profiles are reviewed.
GCBA's directory is a structured, publicly documented record of charter brokers. The review methodology below is what inclusion represents — and what it does not.
Structural completeness
Each profile provides the required fields: company, legal entity, business type, operational-control note, headquarters, regions served, specialisations, languages and status. Missing fields prevent publication.
Factual verification
GCBA reviews public-facing information for internal consistency and consistency with the applicant's own submissions. Publicly available regulatory records are cross-checked where relevant.
Role disclosure
Profiles must clearly present the company as a broker where applicable, and must not present broker services as direct air-carrier services or imply certification GCBA cannot verify.
Change management
Companies are responsible for keeping profile information current. Each profile displays a last-review date; profiles not refreshed within the review window are flagged.
Corrections and reports
Anyone — clients, operators, journalists, regulators — may submit a correction request. Substantiated issues are investigated and, where appropriate, reflected in profile status.
Code adherence
Members are subject to the GCBA Code of Professional Conduct. Serious, substantiated breaches may lead to profile status changes or removal, following documented process.
Every profile carries an explicit status.
Statuses are set by GCBA based on the review methodology above. They describe the state of the profile — not the safety, financial standing or overall quality of the company.
| Status | Meaning |
|---|---|
| Claimed & verified | Company has claimed the profile, provided required disclosures and passed structural and factual review. Member of GCBA and bound by the Code of Professional Conduct. |
| Listed (unclaimed) | Public-record listing based on openly available information. The company has not claimed or edited the profile. |
| Under review | A profile change, correction request or Code-related matter is being reviewed. Details of what is under review are disclosed on the profile. |
| Suspended | Publication paused following a substantiated concern or unresolved correction. Reason category is disclosed. |
| Removed | Profile withdrawn — by the company, or by GCBA following a documented decision. Removal reason category is retained in the record. |
Inclusion means
- · A structurally complete public profile
- · Consistent, disclosed role and services
- · A named point of accountability
- · For members: adherence to the Code of Professional Conduct
Inclusion does not mean
- · An aircraft safety rating
- · Operator certification or endorsement
- · Government approval
- · A guarantee of any specific flight, price or outcome