Purpose
Support responsible adoption of AI tools in charter brokerage.
Scope
- • AI-assisted matching, quoting, empty-leg alerts and client messaging.
Core requirements
- Disclose when clients are interacting with automated systems.
- Maintain human oversight for material decisions.
Recommended evidence
- AI use policy.
- Human-review checkpoints.
Examples of acceptable practice
- AI-assisted flight search with clearly labelled automation.
Examples of problematic practice
- Fully automated quotes that misrepresent operational feasibility.
Jurisdiction notes
- AI-specific regulation is developing in the EU and elsewhere.
Change history
| Version | Date | Note |
|---|---|---|
| 1.0 | 2025-01-01 | Initial public draft. |
This standard is educational and does not constitute legal advice. Members must comply with applicable law and regulation in every jurisdiction in which they operate.
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