GCBA-11 · v1.0 · Public Draft

AI and Automation Standards

Responsible use of AI in quoting, matching and client communication.

Number
GCBA-11
Version
1.0
Published
2025-01-01
Next review
2026-01-01

Purpose

Support responsible adoption of AI tools in charter brokerage.

Scope

  • AI-assisted matching, quoting, empty-leg alerts and client messaging.

Core requirements

  • Disclose when clients are interacting with automated systems.
  • Maintain human oversight for material decisions.

Examples of acceptable practice

  • AI-assisted flight search with clearly labelled automation.

Examples of problematic practice

  • Fully automated quotes that misrepresent operational feasibility.

Jurisdiction notes

  • AI-specific regulation is developing in the EU and elsewhere.

Change history

VersionDateNote
1.02025-01-01Initial public draft.
This standard is educational and does not constitute legal advice. Members must comply with applicable law and regulation in every jurisdiction in which they operate.
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