Purpose
Ensure clients understand they are contracting with a broker, not an aircraft operator, and know who will operate their flight.
Scope
- • All client-facing marketing, quotations and contracts.
- • Digital, print and verbal representations.
Core requirements
- Identify the company as an air charter broker on the website homepage and quotations.
- State that flights are operated by licensed third-party direct air carriers.
- Name the operating carrier before booking is finalised where reasonably possible.
Recommended evidence
- Homepage disclosure text.
- Standard quotation template with role disclosure clause.
Examples of acceptable practice
- 'Air charter broker — flights operated by licensed third-party operators.'
Examples of problematic practice
- 'Our fleet' when no aircraft are owned or operated by the company.
- 'We fly you' framing that suggests direct operation.
Jurisdiction notes
- 14 CFR Part 295 sets specific US disclosure timing.
Related knowledge
Change history
| Version | Date | Note |
|---|---|---|
| 1.0 | 2025-01-01 | Initial public draft. |
This standard is educational and does not constitute legal advice. Members must comply with applicable law and regulation in every jurisdiction in which they operate.
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